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Welcome to Athletic Underwear, This is Underwear For Men!

UFM Underwear For Men Customer Service

Underwear For Men is here most hours of the day to service our customers. We greatly appreciate your mens underwear business.

Shipping & Delivery

Orders placed by 1:00 pm M-F will usually ship the same day

United States Retail Customers

          Shipping Method             

     Delivery Time

Cost

For orders Less than $35.00 DHL Ground  

3-5 business days

$2.99

For orders Greater than $35.00 DHL Ground

3-5 business days

Free

USPS Priority

2-3 business days

$7.99

USPS Priority Express

1-2 business days

$21.99

  

International Retail Customers 

                                   

          Shipping Method             

Delivery Time

Cost

For orders Less than $35.00 International Std (This Method goes USA to Germany to Destination Country-Faster in EU)

10-15 Business Days

$2.99

For orders Greater than $35.00 International Std (This Method goes USA to Germany to Destination Country-Faster in EU)

10-15 Business Days

       FREE!  

International Priority (This method goes DIRECT to the Destination Country-Faster in CA and MX)

Only available in (AU, CA, DE, GB, JP, KR, MX, NZ)

8-10 Business Days

$7.99

Customs Fees (if applicable) Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, fees and or taxes are the responsibility of the customer in addition to shipping cost. UFM is unable to predict or control customs charges as they are levied by the destination country.

Wholesale Customers are shipped UPS and are charged actual cost or we can ship by your account.

Taxes and Fees

Orders shipped to Florida will be subject to Florida Sales Tax.

Other USA locations will not be charged sales tax

Customs Fees, VAT or Duties (if applicable) Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, fees and or taxes are the responsibility of the customer in addition to shipping cost. UFM is unable to predict or control customs charges as they are levied by the destination country.

Returns & Replacements

We don't like to wear used underwear and we are sure you feel the same!  UFM will accept return of products (within 30 days of purchase) that are UNWORN, UNWASHED and the PACKAGING IS UNDAMAGED. Buyer is responsible for trackable return postage. For exchange or return, please contact us at sales@ufmunderwear.com for an authorization number.  To expedite exchange for size, UFM recommends re-ordering the correct size immediately with a new order.  We will credit your card upon receipt and inspection of the return.

Ordering

Simply order online or call our customer support at: (866) 521-1118. For Retailers and distributors contact our customer support phone number and dial 4 for retail accounts.

Payment, Pricing & Promotions

We accept: Visa, MasterCard, Discover, American Express, PayPal

Viewing Orders

We give our customers the option to create an account when then are checking out. For those customers, they can simply login to view their order and tracking information.